We are Refreshing Care Limited, a company incorporated in England and Wales. Our company number is 14487167 and our registered address is

Imperial Offices
St Georges House
2-4 Eastern Road,
Romford,
Essex, RM13PJ.

We are committed to ensuring that your privacy is protected. We comply with the Data Protection Act 2018 and the UK GDPR together with any other relevant data protection and privacy legislation. We are the data controller of data you pass to us pursuant to this policy.

This Privacy Policy together with our website terms and conditions and cookie policy sets out how we collect personal information from you and how the personal information you provide will be processed by us. By visiting the website at www.refreshingcare.co.uk you are accepting and consenting to the
practices described in this Privacy Policy. If you do not consent, please do not submit any personal data to
us.

What information does Refreshing Care Limited hold and how will we use it? Information you give Refreshing Care Limited: You may give us information about you by completing enquiry forms on the website or by requesting via the website that we send you marketing information, or completing a job vacancy form. The information you give us may include your name, email address, address/location and phone number.

We will retain this information while we are corresponding with you or providing services to you or to the Service User you represent. We will retain this information for 12 months.

Information Refreshing Care Limited collects about you: Refreshing Care Limited may collect the following information from you when you visit the website:

• Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and

• Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from the website (including date and time), products you viewed or searched for, page
response times, website errors, length of visits to certain pages, page interaction information, methods used to browse away from the page and any phone number used to call our helpline

We retain this information for 12 months.

Information we receive from other sources: This includes information we receive about you when you use other websites operated by us or other services we provide. This information may include your name, email address, postal address and phone number. We will retain this information for 12 months.

Cookies

The website uses cookies to distinguish you from other users of the website. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy